Help & Support•Updated 27 July 2026
Find guidance or ask for support
Search maintained workflow guides and send a tracked request when the guide does not resolve the problem.
For: All users
Open Help & SupportWorkflow
Search guides
Try the resolution
Send request
Track reference
How to do it
1
Search by task or error
Use words from the action, module or error message rather than searching only by page name.
2
Follow the current workflow
Check the numbered guide and troubleshooting section for the affected module.
3
Send a support request
Include what you tried, what you expected, what happened and the complete error message.
4
Keep the reference
The confirmation reference identifies the Frappe support task and internal email.
Useful to know
- • The question-mark icon in the top bar opens the guide that matches your current page.
Troubleshooting
The support form is unavailable.
Ask an administrator to check Help & Support settings and the outgoing email account.