Administration
Venue Crew settings
Control Phoenix-specific venue billing rules, report naming, rates, and SharePoint storage mappings.
Customer profile
Keep this enabled only for Phoenix-style TeamTrack venue billing.
Client response notifications
Choose who is notified when a client approves a Venue Crew report or requests changes.
Troxy
TRX
Troxy client approval link
Choose what the client can add after pressing Approve. These choices apply only to Troxy and are copied into each newly sent review.
Each distinct show/tab creates its own Xero draft. Report-level manual additions are placed on the first show invoice. The show name is added to the reference automatically if the template does not already include it.
Blank category codes use the show / crew account code.
Standard crew day and overtime rates
Editing a shift’s date, start, or finish recalculates its cost and marked-up client charge.
Weekend and bank-holiday rates
These are optional. When both apply, the bank-holiday schedule takes priority.
Role and person pay-rate exceptions
Give a role or named person their own minimum call, base day and overtime bands. Person rules take priority over role rules; a matched rule takes priority over the venue’s standard or special-day schedule.
No role or person pay-rate exceptions configured.
Special markup rules
Match a TeamTrack role and override the venue default markup for that role.
No role-specific markup rules.
Crew exceptions
Route a crew member to a separate section, zero their costs, or apply a net discount.